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Administrative Support Specialist

2 months ago

Calgary, Alberta, Canada Alberta Health Services Full time

Your Opportunity:

Alberta Health Services is seeking a highly organized and results-driven individual to join our Human Resources Contact Centre team as an Administrative Support IV. This role requires working well under pressure in a high-volume Contact Centre environment, providing support to over 100,000 employees. You will be responsible for providing accurate information and resources on HR topics, analyzing and resolving employee-related concerns, and building strong relationships with stakeholders.

About the Role:

As an Administrative Support IV, you will require advanced administrative skills and knowledge to support complex procedures and initiatives within the department. You will work closely with operational leaders and Human Resources Business Partnerships to provide informed solutions to employees and leaders.

Key Responsibilities:

  • Provide accurate and timely information and resources on HR topics to employees and leaders
  • Analyze and resolve employee-related concerns through investigation and problem-solving skills
  • Build and foster strong relationships with stakeholders, including employees, operational leaders, and HRBPs
  • Work closely with HRBPs to provide informed solutions to employees and leaders

Requirements:

  • Some post-secondary education
  • Experience working with PeopleSoft
  • A minimum of one year's experience in the last five years working in Human Resources, Payroll, or Benefits

What We Offer:

Alberta Health Services offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.