Technical Support Specialist

5 days ago


Ottawa, Ontario, Canada belairdirect Full time
Company Overview

We are a dynamic and customer service-oriented team, committed to providing exceptional support to our customers. Our team is dedicated to helping people, businesses, and society prosper in good times and be resilient in bad times.


About the Role

This position is available for a Bilingual Customer Service Representative who will become an expert in providing technical support to our belairdirect automériteTM customers. The successful candidate will be responsible for answering incoming phone calls and chats, resolving problems encountered by our customers, and providing technical support for program activation and use.

The ideal candidate will have excellent customer service skills, be tech-savvy, and comfortable with Apple and Android applications. They will also have strong communication and persuasion skills, as well as autonomy and a team player mindset.

We offer a competitive salary of $**,60,000 per year, plus benefits and opportunities for career growth and development.



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