Hotel Receptionist with Guest Service Expertise

3 weeks ago


Whitecourt, Canada Ramada by Wyndham Whitecourt Full time
Job Description

We are seeking a skilled and friendly Hotel Receptionist to join our team at Ramada by Wyndham Whitecourt. As the first point of contact for guests, you will be responsible for providing exceptional customer service, ensuring a smooth check-in and check-out process, and maintaining a clean and welcoming lobby area.

About the Role
  • Responsibilities:
  • Guest Registration: Register arriving guests, assign rooms, and manage room assignments in an efficient manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel, and change room reservations, and provide information on hotel facilities and services.
  • Clerical Duties: Perform various clerical tasks, such as faxing, filing, photocopying, answering telephones, and relaying messages.
  • Customer Service: Provide general information about points of interest in the area, assist clients/guests with special needs, and ensure excellent customer satisfaction.
  • Maintaining Accurate Records: Maintain accurate records of guest stay history, including arrival and departure dates, room assignments, and any incidentals or charges.
Requirements
  • Experience: Experience is an asset, but not required.
  • Education: No degree, certificate, or diploma is necessary.
  • Work Setting: This role is based in a fast-paced hotel environment, working closely with colleagues to provide exceptional service to our guests.
  • Language: Fluency in English is required, with a strong focus on providing excellent communication skills to our diverse clientele.
Working Conditions
  • Hours of Work: 40 hours per week, with flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Environment: Our hotel operates 24/7, requiring employees to adapt to a dynamic environment.
Compensation

The estimated annual salary for this role is $43,500 - $53,000 CAD, depending on experience and qualifications. This is a permanent position with opportunities for growth and professional development within our company.


  • Hotel Receptionist

    2 weeks ago


    Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Job DescriptionWe are seeking a skilled and detail-oriented Hotel Receptionist to join our team at Ramada by Wyndham Whitecourt.Key Responsibilities:Registration: Register arriving guests in a timely and efficient manner, assigning rooms according to hotel policies.Group Arrivals and Departures: Process group arrivals and departures, taking into account room...

  • Hotel Receptionist

    2 weeks ago


    Whitecourt, Canada Green Gables Inn Full time

    Job DescriptionWe are seeking a detail-oriented and customer-focused Hotel Receptionist to join our team at Green Gables Inn. As a key member of our front desk, you will be responsible for providing exceptional service to our guests, ensuring seamless check-ins and check-outs, and maintaining the overall cleanliness and organization of the reception...

  • Hotel Receptionist

    3 weeks ago


    Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Job DescriptionWe are seeking a skilled and friendlyHotel Receptionistto join our team at Ramada by Wyndham Whitecourtas a Front Desk AmbassadorKey Responsibilities:Register arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general...

  • Hotel Receptionist

    2 weeks ago


    Whitecourt, Canada Green Gables Inn Full time

    Company OverviewAt Green Gables Inn, we strive to provide exceptional guest experiences that exceed expectations. Our hotel is committed to delivering personalized service and ensuring that every stay is a memorable one.


  • Whitecourt, Canada Green Gables Inn Full time

    About the RoleWe are seeking a highly motivated and organized Hotel Guest Services Representative to join our team at Green Gables Inn. In this role, you will be responsible for providing exceptional guest experiences by delivering personalized service and ensuring seamless stays.Key Responsibilities:Register arriving guests and assign rooms efficiently,...


  • Whitecourt, Canada Microtel Inn & Suites Full time

    '''Duties''' - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest requests and complaints promptly and effectively - Answer phone calls and direct inquiries to the appropriate department - Assist...


  • Whitecourt, Canada Green Gables Inn Full time

    Hotel Housekeeping Associate Job SummaryWe are seeking a skilled and detail-oriented Hotel Housekeeping Associate to join our team at Green Gables Inn. As a key member of our housekeeping staff, you will be responsible for maintaining the cleanliness and organization of our hotel rooms and common areas.Job Responsibilities:Clean and maintain hotel rooms and...


  • Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Hotel Front Desk Clerk Position OverviewRamada by Wyndham Whitecourt seeks a dedicated and customer-focused Front Desk Hotel Representative to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Guest Registration and...

  • Front Desk Hotel Clerk

    6 months ago


    Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Education: - Expérience: **Education**: - No degree, certificate or diploma **Work setting**: - Hotel, motel, resort **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points...


  • Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Hotel Guest ServicesWe are seeking a skilled Customer Service Representative to join our team at Ramada by Wyndham Whitecourt. As a Front Desk Associate, you will be responsible for providing exceptional service to our guests, ensuring a memorable stay experience.Key ResponsibilitiesGuest Registration: Register arriving guests and assign rooms, process group...


  • Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Hotel Assistant Manager Job DescriptionAt Ramada by Wyndham Whitecourt, we're seeking a skilled and experienced hotel assistant manager to join our team.About the RoleWe are looking for a dedicated professional who can effectively manage daily hotel operations, supervise staff, enforce policies, address customer complaints, and provide exceptional service to...


  • Whitecourt, Canada Green Gables Inn Full time

    We are seeking a highly organized and detail-oriented Front Desk Hotel Representative to join our team at Green Gables Inn. In this role, you will be responsible for registering guests, assigning rooms, and providing exceptional customer service.Key Responsibilities:Guest Registration: Register arriving guests and assign rooms according to hotel policies and...

  • front desk hotel clerk

    6 months ago


    Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Education: No degree, certificate or diplomaExperience: Experience an assetWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess...


  • Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Job Title: Hotel Operations DirectorWe are seeking an experienced Hotel Operations Director to join our team at Ramada by Wyndham Whitecourt.About the RoleThe successful candidate will be responsible for overseeing daily hotel operations, ensuring seamless guest experiences, and leading a team of staff members. This is a fantastic opportunity for someone...


  • Whitecourt, Canada Green Gables Inn Full time

    At Green Gables Inn, we are seeking a skilled and enthusiastic Hotel Front Desk Associate to join our team. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Job Summary:Registers arriving guests and assigns rooms in a timely and efficient manner.Responds to...


  • Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Hotel Operations ManagerWe are seeking a professional Hotel Operations Manager to join our team at Ramada by Wyndham Whitecourt. As a key member of our management team, you will be responsible for ensuring the smooth day-to-day operation of our hotel. Your primary focus will be on supervising staff, enforcing policies and procedures, and addressing any...


  • Whitecourt, Canada Cloud 9 Inn Full time

    About the RoleWe are seeking a highly skilled Hotel Operations Manager to join our team at Cloud 9 Inn. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring seamless execution of tasks and activities.Key ResponsibilitiesCoordinate with other departments to achieve operational...


  • Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    We are seeking an experienced Hotel Assistant Manager to join our team at Ramada by Wyndham Whitecourt. As a key member of our management team, you will be responsible for overseeing daily operations and ensuring the highest level of service to our guests.About the RoleThis is a full-time position that requires a minimum of 2 years of experience in a similar...

  • Front Desk Hotel Clerk

    6 months ago


    Whitecourt, Canada Holloway Lodging Limited Partnership - Super 8 Whitecourt Full time

    Education: No degree, certificate or diploma - Experience: Experience an asset **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Process guests' departures, calculate charges and receive payments - Balance cash...


  • Whitecourt, Canada Ramada by Wyndham Whitecourt Full time

    Job DescriptionWe are seeking a skilled Hotel Assistant Manager to join our team at Ramada by Wyndham Whitecourt. As a key member of our management staff, you will be responsible for overseeing the daily operations of the hotel, ensuring exceptional guest experiences, and driving business growth.Salary: $60,000 - $80,000 per year, depending on experience....