Hotel Operations Director

2 weeks ago


Whitecourt, Canada Ramada by Wyndham Whitecourt Full time
Job Title: Hotel Operations Director

We are seeking an experienced Hotel Operations Director to join our team at Ramada by Wyndham Whitecourt.

About the Role

The successful candidate will be responsible for overseeing daily hotel operations, ensuring seamless guest experiences, and leading a team of staff members. This is a fantastic opportunity for someone with strong leadership skills and a passion for delivering exceptional customer service.

About the Salary

The estimated annual salary for this position is between $60,000 - $80,000 CAD, depending on experience and qualifications.

Key Responsibilities
  • Develop and implement policies and procedures for efficient hotel operations.
  • Schedule and supervise staff members to ensure adequate coverage during peak periods.
  • Address customer complaints and concerns in a professional and timely manner.
  • Maintain high standards of housekeeping and maintain a clean and safe environment for guests.
  • Manage inventory, supplies, and equipment to optimize hotel resources.
Requirements
  • A minimum of 2 years' experience in a supervisory role within the hospitality industry.
  • Strong communication and interpersonal skills to effectively lead and motivate staff.
  • Ability to work well under pressure and make sound decisions in a fast-paced environment.
  • Secondary (high) school graduation certificate is required; post-secondary education in a related field is preferred.
  • Valid certification in First Aid and CPR would be considered an asset.
What We Offer
  • A competitive salary range between $60,000 - $80,000 CAD per year.
  • Ongoing training and professional development opportunities.
  • A comprehensive benefits package, including health insurance, paid time off, and free parking.

Please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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