Technical Support Specialist

3 weeks ago


St Thomas, Ontario, Canada Quantum Byte Solutions Full time

We are seeking a skilled Technical Support Specialist to join our team at National Employment and Consulting Inc. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.

Key Responsibilities:
  • Respond to client inquiries and resolve technical issues in a timely and professional manner.
  • Consult technical manuals, guides, and other resources to research and implement solutions to client problems.
  • Provide training and guidance to clients on how to use our systems and software.
  • Collaborate with other team members to ensure seamless support and resolution of client issues.
Requirements:
  • Bachelor's degree in a related field.
  • 1-2 years of experience in a technical support role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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