Technical Support Specialist

4 weeks ago


St Catharines, Ontario, Canada Aerosports Trampoline Park Full time

Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers and employees, troubleshooting and resolving technical issues, and maintaining our computer systems and networks.

Key Responsibilities:
  • Provide technical support to customers and employees via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Maintain and update computer systems, networks, and software to ensure optimal performance
  • Collaborate with other teams to resolve technical issues and improve overall system performance
  • Document and track technical issues and resolutions for future reference
Requirements:
  • 1-2 years of experience in technical support or a related field
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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