Technical Support Specialist

3 weeks ago


St Catharines, Ontario, Canada Aerosports Trampoline Park Full time

Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and ensuring that our computer systems and networks are running smoothly.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and software
  • Install, configure, and maintain computer systems, networks, and software
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with other teams to resolve technical issues and improve overall system performance
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • 1-2 years of experience in technical support or a related field
  • Strong knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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