Technical Support Specialist

4 weeks ago


St Catharines, Ontario, Canada Aerosports Trampoline Park Full time

Aerosports Trampoline Park is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our employees and customers, troubleshooting computer issues, and implementing solutions. You will also be responsible for maintaining a problems and solutions log, participating in the redesign of applications and software, and supervising other technical support workers.

Key Responsibilities:
  • Provide technical assistance to employees and customers
  • Troubleshoot computer issues and implement solutions
  • Maintain a problems and solutions log
  • Participate in the redesign of applications and software
  • Supervise other technical support workers
Requirements:
  • College/CEGEP education
  • 1-2 years of experience in a technical support role
  • Strong knowledge of Linux, JavaOS, and networking software
  • Excellent communication and interpersonal skills
Work Environment:

The Technical Support Specialist will work in a fast-paced environment with a team of technical support workers. The ideal candidate will have excellent time management and multitasking skills, as well as the ability to work independently and as part of a team.

Benefits:
  • Health care plan
  • Other benefits


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