International Air Import Coordinator

3 weeks ago


Montreal, Quebec, Canada DSV Full time
Job Summary

The Air Import Operations Specialist will be responsible for coordinating the movement and monitoring of shipments from start to finish, ensuring compliance with DSV policies and government regulations.

Key Responsibilities

  • Manage and coordinate daily shipments
  • Establish and coordinate schedules with carriers and tender shipments
  • Create and coordinate country-specific documents
  • Adhere to all domestic and international shipping regulations
  • Track and trace all shipments
  • Prepare and publish reports as requested
  • Proactively identify problems and implement solutions
  • Confirm rates with carriers
  • Responsible for cost containment of shipments via accounting system
  • Evaluate shipments, consolidate loads, and select the most cost-effective method of pick-up and/or delivery
  • Ensure all DSV KPIs are met throughout the movement of the shipment
  • Lane analysis required on orders to select the most appropriate mode of transport within customer requirements
  • Daily communication with customers on relevant issues and resolution
  • Manage new account implementation from standard operating procedure to execution
Requirements

  • A minimum of two years of international transportation industry experience or equivalent education in supply chain logistics, international transportation, or a related field of study
  • Good command of both verbal and written English skills
  • Ability to create collaborative engagements and active listening
  • Service-oriented and able to resolve customer grievances
  • Strong interpersonal skills, building professional relationships internally and externally
  • Strong problem-solving skills and analytical skills
  • Ability to multi-task, plan, prioritize, and manage time effectively to meet goals and achieve results
  • Proficient in both English and French
  • Ability to communicate effectively in a diverse multicultural environment
About DSV

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. At DSV, we keep supply chains flowing in a world of change, providing and managing supply chain solutions for thousands of companies every day.



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