Air Import Operations Coordinator

4 weeks ago


Montreal, Quebec, Canada DSV Full time

Job Summary:

The Air Import Operations Coordinator will be responsible for processing all shipments, coordinating the movement and monitoring while in route. This role requires handling of shipments from start to finish, ensuring compliance with DSV policies as well as government regulations.

Key Responsibilities:

  • Daily management and coordination of shipments
  • Establish and coordinate schedules with carriers and tender shipments
  • Create, coordinate country-specific documents
  • Adhere to all domestic and international shipping regulations
  • Track and trace all shipments
  • Prepare and publish reports, as requested
  • Proactively identify problems and swiftly implement the appropriate solutions
  • Confirm rates with carriers
  • Responsible for cost containment of shipments, via accounting system
  • Evaluate shipments, consolidate loads, select most cost-effective method of pick up and/or delivery
  • Ensure all DSV KPIs met throughout the movement of the shipment
  • Lane analysis required on orders to select the most appropriate mode of transport within customer requirements
  • Daily Communication with customers on relevant issues and resolution
  • Manage new account implementation from standard operating procedure to execution

Requirements:

  • A minimum of two years international transportation industry experience or, education in supply chain logistics, international transportation, or a related field of study
  • CIFFA certificate, an asset
  • Dangerous Goods Certification, an asset
  • GDP Training, if required

Skills and Competencies:

  • Good command, both verbal and written, English skills
  • Ability to create collaborative engagements and active listening
  • Service-oriented and able to resolve customer grievances
  • Strong interpersonal skills, building professional relationships internally and externally
  • Strong problem-solving skills and analytical skills
  • Ability to multi-task, plan, prioritize, and manage time effectively in order to meet goals and achieve results
  • Both a team builder and a team-player
  • Excellent organizational and time management skills

Language and Computer Skills:

  • Proficient in both English and French
  • Ability to communicate effectively in a diverse multicultural environment
  • Microsoft Office suite
  • CargoWise experience, an asset

Physical Demands:

  • Prolonged periods sitting and standing at a desk and working on a computer
  • Regular working hours apply for this position, at times, working beyond these hours may be required by business needs

About DSV:

DSV is a dynamic organization that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.



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