Senior Manager, Payments Operations

4 weeks ago

Toronto, Ontario, Canada Scotiabank Full time

Job Summary

We are seeking a highly skilled Senior Manager, Payments to join our team at Scotiabank. As a key member of our payments team, you will be responsible for contributing to the overall success of our Day to Day Banking Payments in Canada.

Key Responsibilities

  • Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Responsible for contributing to a clear payments product vision, securing funding through approved business cases, ensuring enterprise alignment, and prioritization of the payments roadmap and executing these roadmap initiatives.
  • Accountable for innovation, delivering short and long-term solutions that are prioritized on the Payments Roadmap and drive a differentiated market position for Scotiabank.
  • Manage analysis, prioritization, and implementation of all applicable vendors (Visa, Interac) and Payment Modernization mandates.
  • Manage payment products key metrics and fee-based revenue plan, build test and learn approach to generate maximum return on investment for products and feature enhancements.
  • Understand fraud-related risks and work with partners to close gaps without creating friction within the customer payments journey.

Requirements

  • Ideal candidate will bring 5+ years' experience in payments, preferably in a Product Management role with experience leading cross-functional teams to bring innovative payments products to market.
  • Natural collaborator with an ability to be a self-starter and work independently must be disciplined and comfortable with ambiguity, possessing the maturity and capability to interact and influence.
  • A pattern of delivering results: maintain exacting standards for individual, team, and organizational accomplishments; steadfastly work to define and meet or exceed goals; derive satisfaction from goal achievement and continuous improvement.
  • Ability to influence cross-functional partners (both internal and external i.e. vendors), business case, market research, and a strong ability to synthesize recommendations/analyses for an executive audience.
  • Strong experience with MS Office: PowerPoint, Excel, Word, Outlook.
  • Technical background a plus.

What We Offer

  • You will be part of a diverse and inclusive team of client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success.
  • You will have access to thousands of online and in-person courses so you can shape your career growth with the support from diverse industry leaders.
  • You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits.
  • You belong here, we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.
  • You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location

Canada: Ontario: Toronto

At Scotiabank, we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

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