Senior Treasury Operations Manager
1 month ago
We are seeking a highly experienced and skilled Senior Treasury Operations Manager to join our team at SMBC. The successful candidate will be responsible for overseeing the day-to-day operations of our Treasury Department, ensuring the smooth processing of high-volume payments and reconciliations.
Key Responsibilities- Manage a team of payments processing specialists responsible for processing high-volume, time-sensitive transactions.
- Oversee payments and reconciliations processes, payment support, check clearing, and processing chargebacks.
- Monitor quality of service and delivery times and provide subject matter knowledge to the team on complex and escalated payment queries.
- Manage disputes and exceptions related to payments and lead investigations for operational issues, ensuring timely resolution of live service issues.
- Prepare cash flow forecasts to ensure that funds are available for processing.
- Ensure day-to-day operational readiness and compliance with internal controls and regulatory policies and standards.
- Collaborate with cross-functional teams to define payment processing workflows.
- Undergraduate degree or equivalent in Finance or Commerce.
- Demonstrate thorough operational knowledge of payments and related activities; knowledge of high volume payments processing, reverse-wire, real time payments (RTP) and digital payment processing.
- Ability to define, develop and implement operational policy and procedures; demonstrate ability to define controls and develop management action plans in response to audit investigation outcomes.
- Minimum of 10 years previous Schedule II/Schedule III bank experience with extensive knowledge in Treasury Operations, DDA, and Trade Finance.
- Knowledge of Canadian clearing arrangements.
- Strong knowledge and understanding of SWIFT messages and system.
- Good understanding of Canadian Payments Association Rules and FINTRAC requirement.
- Good interpersonal, strong organizational and communications skills. Ability to multi-task & work initiatively to motivate the team.
Computer Applications: SWIFT, Montran, GIS applications (FOX, OBS, Profile, Comfort), MS Office.
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