Senior Executive Operations Manager

3 weeks ago

Old Toronto, Ontario, Canada Jobber Full time
Job Title: Senior Fintech Operations Manager

Jobber is seeking a highly experienced Senior Fintech Operations Manager to lead our fintech operations team. As a key member of our executive team, you will be responsible for managing all aspects of fintech operations, ensuring the smooth execution of payment processes, and optimizing operational efficiency.

Key Responsibilities:
  • Manage Fintech Operations: Lead and oversee all aspects of fintech operations, ensuring the smooth execution of payment processes, from initiation to completion.
  • Reconciliation: Ensure that all transactions are fully reconciled to reflect accurate financial data.
  • Regulatory Compliance support: Manage operations of the compliance function, working closely with legal teams, and ensuring adherence to industry regulations.
  • Issue and Incident Management: Manage the resolution of all operational issues related to payment processing.
  • Vendor Management: Oversee or support relationships with third-party vendors involved in payment processing.
  • Fintech Project Management: Lead and execute operational projects, particularly those that involve fintech process improvements, system upgrades, or the integration of new payment technologies.
Requirements:
  • Proven experience leading teams in a fast-paced fintech environment.
  • Strong familiarity with ACH payments, card payments, and fintech payment operations.
  • Strong familiarity with operational tools like Jira, Asana, Zendesk, Salesforce, etc.
  • Proven abilities in building policy, process, and systems from the ground up.
  • Solid grasp of data, analytics, and accounting principles.
  • Ability to work effectively with numbers and handle reconciliation tasks with accuracy.
What We Offer:

Jobber offers a dynamic and innovative work environment, with opportunities for professional growth and development. We are committed to diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees.

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