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We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at Dundas Square Food Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.
Key Responsibilities- Operations Management
- Evaluate and optimize daily restaurant operations to ensure maximum efficiency and productivity.
- Monitor and control inventory levels, including food, beverages, and supplies.
- Implement and maintain high standards of cleanliness and sanitation throughout the restaurant.
- Staff Management
- Recruit, train, and develop a high-performing team of restaurant staff.
- Monitor and evaluate staff performance, providing constructive feedback and coaching as needed.
- Develop and implement effective staff scheduling and time management systems.
- Customer Service
- Ensure that all customers receive exceptional service and that their needs are met in a timely and professional manner.
- Address customer complaints and concerns in a prompt and courteous manner.
- Financial Management
- Prepare and manage the restaurant's budget, including forecasting and controlling expenses.
- Monitor and control cash handling and banking procedures.
- Marketing and Promotion
- Develop and implement effective marketing and promotion strategies to increase sales and customer loyalty.
- Collaborate with the marketing team to create and execute promotional campaigns.
- Supervision
- Supervise a team of 11-20 restaurant staff, including servers, bartenders, hosts/hostesses, and kitchen staff.
- Work Environment
- Work in a fast-paced restaurant environment with a focus on customer service and team collaboration.
- Work a variety of shifts, including evenings, weekends, and holidays.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a restaurant management role.
- Skills
- Excellent communication and interpersonal skills.
- Strong leadership and management skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Competitive Salary
- Benefits Package
- Opportunities for Advancement
