Chief Revenue Growth Officer

2 weeks ago

Vancouver, British Columbia, Canada Themis Solutions Inc. Full time

About Themis Solutions Inc.

We are seeking a Senior Director of Sales, SMB to lead and scale our largest sales segment in the high velocity, SMB space (1-4 users).

Job Summary

This role requires a strategic, forward-thinking sales leader with a proven track record of scaling large teams in high-growth SaaS environments, leveraging innovative sales strategies, including AI, programmatic selling, and partner channels.

Key Responsibilities

  • Strategic Leadership:
    • Develop and implement a comprehensive sales strategy for the Velocity Sales segment, aligned with overall company goals.
    • Identify and execute growth opportunities, including market activation, channel partnerships, affiliate sales, and AI-driven sales approaches.
    • Lead the team in identifying untapped revenue streams, positioning the segment for exponential growth.
  • Team Development & Leadership:
    • Lead, mentor, and develop a large, high-performing sales organization, including both frontline managers and senior sales leaders.
    • Foster a culture of accountability, innovation, and continuous development across the team.
    • Identify skill gaps and ensure robust succession planning through mentorship and training.
  • Sales Execution & Performance:
    • Set, track, and optimize performance KPIs across the team to ensure alignment with growth objectives.
    • Oversee accurate forecasting, pipeline management, and deal coaching to drive efficient sales operations and achieve revenue targets.
    • Conduct weekly, monthly, and quarterly business reviews to ensure transparency, accountability, and continuous performance improvement.
  • Client & Stakeholder Engagement:
    • Build and nurture strong relationships with key customers and partners, serving as an executive sponsor when necessary.
    • Collaborate cross-functionally with marketing, product, and customer success teams to drive a cohesive customer experience and improve retention.
  • Market Analysis & Growth Opportunities:
    • Analyze trends, market shifts, and competitive landscapes to anticipate challenges and seize opportunities for growth.
    • Leverage AI and programmatic sales approaches to scale effectively while maintaining a personalized customer experience.
    • Expand the segment into new markets and regions as the business grows.
  • Operational Excellence:
    • Ensure sales processes, tools, and methodologies are effectively implemented and utilized to drive operational efficiency and success.
    • Champion best practices in sales methodologies, forecasting accuracy, and territory planning to optimize performance across the segment.

Requirements

  • 10+ years of sales leadership experience, with at least 5 years managing large, SMB-focused sales teams in SaaS environments.
  • Proven success in scaling sales organizations in hyper-growth SaaS companies, preferably with teams of 70+ people.
  • Experience as a 3rd line leader, overseeing multiple layers of sales leadership.
  • A strategic thinker with a track record of implementing creative, scalable growth strategies including AI integration, market activation, and outbound and partner-led sales approaches.
  • Deep expertise in SMB sales, with an understanding of the micro SMB segment.
  • Data-driven decision-maker with strong experience in forecasting, pipeline management, and performance analysis.
  • Exceptional communication and relationship-building skills with internal and external stakeholders.
  • A progressive mindset, eager to innovate and drive the sales org toward the future.

What We Offer

  • A competitive salary range of $180,000 - $250,000 per year, depending on experience.
  • A hybrid work environment, with expectation for local employees to be in office once a week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • RRSP matching and RESP contribution.
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
  • Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility policies that foster an inclusive work environment.

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