Restaurant Operations Manager

4 hours ago


Puslinch, Canada A & W Full time
Job Title: Restaurant Assistant Manager

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at A & W. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Manage daily restaurant operations, including inventory, scheduling, and customer service.
  • Lead and motivate a team of staff to achieve high levels of customer satisfaction and sales growth.
  • Develop and implement strategies to improve restaurant performance, including menu engineering, pricing, and promotions.
  • Ensure compliance with health and safety regulations, company policies, and procedures.
  • Monitor and control costs, including labor, inventory, and supplies.
  • Provide excellent customer service, resolving customer complaints and concerns in a professional and courteous manner.
Requirements:
  • 1-2 years of experience in a restaurant management role.
  • Proven track record of success in leading a team and achieving sales growth.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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