Digital Communications Specialist

4 weeks ago

Kingston, Ontario, Canada Queen's University Full time

About Queen's University

At Queen's University, we're committed to delivering exceptional student learning experiences. Our diverse employment opportunities span globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and more.

We're dedicated to employment equity and diversity in the workplace, welcoming applications from individuals from equity-seeking groups, including women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, and those who identify in the LGBTQ+ community.

Job Summary

A Brief Overview

This role develops communications strategies and plans to promote and profile events and programs. It involves market research, analytics review, and effectiveness evaluation. The position creates and releases messaging for various media, playing a key role in writing, content development, social media, and market research.

Key Responsibilities

  • Develop communications strategies and plans to promote and profile events and programs.
  • Perform market research and review analytics to evaluate effectiveness.
  • Create and release messaging for various media, focusing on writing, content development, social media, and market research.
  • Recommend opportunities for growth in new and existing markets.
  • Assist in maintaining websites, coordinating content and design revisions as needed.
  • Coordinate the production of marketing materials, including print and electronic components.
  • Other duties as required to support the department and/or unit.

Required Education

  • Four-Year Bachelor Degree or equivalent.

Required Experience

  • More than 3 years and up to and including 5 years of experience.

Job Knowledge and Requirements

  • Practical and applied knowledge of specialized methods and processes, typically acquired through a combination of technical or academic qualification and/or work experience.
  • Provide consultation and advice on non-straightforward and/or complex issues.
  • Interact with others, requiring interpersonal skills and the ability to understand and influence.
  • Adapt messages to meet the needs of the intended audience.
  • Build relationships, trust, and credibility.
  • Manage own work and may train and review the work of casual employees, work study students, and/or volunteers to see commitments through to completion.
  • Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
  • Participate in project team meetings and develop individual project plans.
  • Lead procedural or technological change within a unit.
  • Identify new problems and seek information and input to fully understand the cause of problems.
  • Identify opportunities to improve the effectiveness and efficiency of work processes.
  • Draw logical conclusions and provide opinions and recommendations.
  • Research equity, diversity, accessibility, and inclusion resources and best practices relevant to the job and unit operations to inform evidence-based planning.
  • Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization, and human rights for equity-deserving groups.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.

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