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Digital Communications Specialist

1 month ago

Kingston, Ontario, Canada Queen's University Full time

About Queen's University

Queen's University is a leading research-intensive institution that offers a unique student learning experience. Our diverse employment opportunities span globally recognized research, faculty administration, engineering and construction, athletics and recreation, power generation, corporate shared services, and more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity-seeking groups, including women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community, and others who reflect the diversity of Canadian society.

Job Summary

A Brief Overview

This role develops and implements communications strategies to promote and profile events and programs. The successful candidate will perform market research, review analytics, and evaluate effectiveness. They will create and release messaging for various media and play a key role in writing, content development, social media, and market research.

Key Responsibilities

  • Develop and implement communications strategies to promote and profile events and programs.
  • Perform market research and review analytics to evaluate effectiveness.
  • Create and release messaging for various media and play a key role in writing, content development, social media, and market research.
  • Recommend opportunities for growth in new and/or existing markets.
  • Assist in maintaining websites, including coordinating and implementing content and design revisions as necessary.
  • Coordinate the production of marketing materials, including print and electronic components.
  • Other duties as required in support of the department and/or unit.

Required Education and Experience

  • Four-year bachelor's degree or equivalent.
  • More than 3 years and up to and including 5 years of experience.

Job Knowledge and Requirements

  • Practical and applied knowledge of specialized methods and processes, typically acquired through a combination of technical or academic qualification and/or work experience.
  • Provide consultation and advice on non-straightforward and/or complex issues.
  • Interaction with others requires interpersonal skills and the ability to understand and influence.
  • Adapt messages to meet the needs of the intended audience.
  • Build relationships, trust, and credibility.
  • Manage own work and may train and review the work of casual employees, work study students, and/or volunteers to see commitments through to completion.
  • Contribute to setting work priorities and direction, supporting the team in achieving goals and objectives.
  • Participate in project team meetings and develop individual project plans.
  • Lead procedural or technological change within a unit.
  • Identify new problems and seek information and input to fully understand the cause of problems.
  • Identify opportunities to improve the effectiveness and efficiency of work processes.
  • Draw logical conclusions and provide opinions and recommendations.
  • Research equity, diversity, accessibility, and inclusion resources and best practices relevant to the job and unit operations to inform evidence-based planning.
  • Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization, and human rights for equity-deserving groups.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen's is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs.