Client Relationship Manager

3 weeks ago

Burnaby, British Columbia, Canada Royal Bank of Canada Full time

Job Summary

We are seeking a highly motivated and client-focused individual to join our team as a Client Advisor. As a Client Advisor, you will be responsible for providing exceptional client service and sales expertise to our clients.

Key Responsibilities

  • Proactively engage with clients to understand their banking needs and provide personalized solutions.
  • Focus on client education and demonstration, leveraging technology to deliver a memorable client experience.
  • Respond to client-initiated contact, assisting them with a full range of financial transactions.
  • Actively listen and engage clients in conversation to further understand their individual needs.
  • Proactively take ownership of resolving and preventing client banking problems.
  • Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.

Requirements

  • Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment.
  • Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
  • Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
  • Digital literacy across a broad range of devices.
  • Ability to work all business hours.

What We Offer

  • A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
  • Continued opportunities for career advancement.
  • World-class sales training, coaching, and development opportunities.
  • Support from a dynamic, collaborative, progressive, and high-performing team, as well as world-class tools and training.
  • Opportunity to achieve great success and grow your career with RBC.

About RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

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