Senior Relationship Manager for Indigenous Markets

4 weeks ago

Burnaby, British Columbia, Canada CIBC Full time
About the Role

We are seeking a highly skilled Senior Relationship Manager to join our team at CIBC. As a key member of our Indigenous Banking group, you will be responsible for building and maintaining strong relationships with our Indigenous clients, providing them with tailored financial solutions to meet their unique needs.

In this role, you will work closely with internal partners to deliver a broad range of Commercial Banking and financial solutions, leveraging your expertise in commercial banking and your knowledge of Indigenous communities and businesses.

You will be accountable for credit risk, credit expiries, and the credit application process, ensuring a thorough understanding of the client's business and ensuring risk ratings reflect the inherent risk at all times.

This is an exciting opportunity to make a meaningful impact in the Indigenous community and to contribute to the growth and success of CIBC's Indigenous Banking business.

Key Responsibilities
  • Manage relationships with Indigenous commercial clients, responsible for being the client advocate within the Bank.
  • Proactively engage with internal partners, prospects, clients, and COIs to expand CIBC's presence and awareness of Indigenous communities and businesses.
  • Actively monitor and manage the profitability of CIBC's relationship with Indigenous clients, building a long-term mutually beneficial relationship.
  • Originate new client relationships that leverage knowledge and expertise, CIBC's capabilities, and meet CIBC risk tolerances and profitability hurdles.
  • Ensure a one-team approach by presenting solutions that address every aspect of the Indigenous client's relationship with CIBC.
  • Conduct client relationship reviews annually and support Net Promoter Score activities to ensure retention.
  • Proactively assess client needs and propose products/solutions to meet those needs and the client's broader business objectives.
  • Accountable for credit risk, credit expiries, and the credit application process.
About CIBC

CIBC is a leading financial institution that is committed to helping our clients, employees, and shareholders achieve their goals. We value diversity, equity, and inclusion, and we are dedicated to creating a work environment that is inclusive and respectful of all individuals.

We offer a competitive compensation package, a banking benefit, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

We are committed to recognizing and rewarding our employees for their strengths and ambitions, and we strive to create opportunities for them to tap into their potential.

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