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    3 weeks ago

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Hotel Front Desk Clerk

2 months ago

Prince George, British Columbia, Canada 1357837 B.C. LTD Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at 1357837 B.C. LTD. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Reservation Management: Take, cancel, and change room reservations as needed.
  • Guest Services: Provide information on hotel facilities and services, process guest departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Communication: Answer telephone calls, relay messages, and provide customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role.
Support for Diversity and Inclusion:
  • Accessibility: Participate in a government or community program that supports persons with disabilities.
  • Newcomer and Refugee Support: Participate in a program that supports newcomers and refugees, assisting with settlement needs and social and labour market integration.
  • Youth Employment: Participate in a program that supports youth employment, offering on-the-job training and mentorship opportunities.
  • Indigenous Support: Participate in a program that supports Indigenous people, developing relationships with Indigenous communities and providing cultural competency training.
  • Visible Minority Support: Participate in a program that supports members of visible minorities, applying hiring policies that discourage discrimination and offering mentorship programs.