Hotel Front Desk Clerk

2 weeks ago


Prince George, British Columbia, Canada Northwood Plaza Hotel and Banquet Room Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at Northwood Plaza Hotel and Banquet Room.

Job Summary:

The Hotel Front Desk Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records of guest information.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Take, cancel, and change room reservations, and maintain an inventory of vacancies, reservations, and room assignments.
  • Customer Service: Answer telephone calls, relay messages, and provide assistance to guests.
  • Administrative Tasks: Process guest departures, calculate charges, and receive payments.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a customer-facing role.
Preferred Qualifications:
  • Language Skills: Fluency in English.
  • Availability: 40 hours per week.
What We Offer:

We offer a competitive salary, opportunities for professional growth, and a dynamic work environment.

Apply now to join our team and become a part of our commitment to exceptional customer service



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