Technical Support Specialist
2 weeks ago
We are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.
Key Responsibilities- Technical Support: Respond to user inquiries and resolve technical issues related to computer systems, software, and network connectivity.
- Problem-Solving: Analyze and troubleshoot complex technical problems, using technical manuals, guides, and other resources to find solutions.
- User Training: Provide training and guidance to users on how to use our systems and applications, ensuring they have the necessary skills to perform their tasks efficiently.
- Documentation: Maintain accurate records of problems and solutions, making it easier for other technical support analysts to resolve similar issues.
- Collaboration: Work closely with other technical support team members to share knowledge, best practices, and solutions to technical problems.
- Process Improvement: Participate in the redesign of applications and software to improve user experience and efficiency.
- Supervision: Supervise and mentor junior technical support team members, providing guidance and support to ensure they have the necessary skills to perform their tasks.
- Education: College or equivalent experience.
- Experience: 1 year to less than 2 years of experience in a technical support role.
- Language: English is the primary language used in this role.
- Work Hours: 30 hours per week.
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Technical Support Specialist
2 weeks ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support group, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesTechnical Support: Respond to user...
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Technical Support Specialist
5 days ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesRespond to user inquiries and resolve technical...
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Technical Support Specialist
5 days ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesRespond to user inquiries and resolve technical...
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Technical Support Specialist
2 days ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesRespond to user inquiries and resolve technical...
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Technical Support Specialist
2 days ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesRespond to user inquiries and resolve technical...
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Technical Support Specialist
1 week ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesTechnical Support: Respond to user...
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Technical Support Specialist
1 week ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesTechnical Support: Respond to user...
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Technical Support Specialist
1 week ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesTechnical Support: Respond to user...
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Technical Support Specialist
1 week ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesTechnical Support: Respond to user...
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Technical Support Specialist
1 day ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support group, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesRespond to user inquiries and resolve...
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Technical Support Specialist
2 days ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support group, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesRespond to user inquiries and resolve...
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Technical Support Specialist
4 days ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesRespond to user inquiries and resolve technical...
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Technical Support Specialist
4 days ago
Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support team, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our computer systems.Key ResponsibilitiesRespond to user inquiries and resolve technical...
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Technical Support Specialist
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Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support group, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesRespond to user inquiries and resolve...
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Technical Support Specialist
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Atholville, New Brunswick, Canada Nova Atlantic Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Nova Atlantic. As a key member of our technical support group, you will be responsible for providing exceptional support to our users, ensuring they have a seamless experience with our systems and applications.Key ResponsibilitiesRespond to user inquiries and resolve...
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Technical Support Specialist
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Atholville, New Brunswick, Canada Nova Atlantic Full timePosition OverviewThe User Support Technician at Nova Atlantic plays a crucial role in assisting users with their technological challenges. This position requires a blend of technical knowledge and interpersonal skills to ensure a seamless user experience.QualificationsEducation: College or CEGEP diplomaExperience: 1 to 2 years in a similar role or equivalent...
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Technical Support Specialist
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