Clinical Operations Manager
2 weeks ago
At Elevated HR Solutions, we are seeking a highly skilled Clinical Operations Manager to join our team of dedicated professionals. This exciting opportunity will see you play a pivotal role in shaping the future of our healthcare organization.
Key Responsibilities:
- Operational Efficiency: Lead the development and implementation of operational strategies to drive efficiency, productivity, and excellence in our clinical services.
- Patient Experience: Champion a patient-first approach by managing scheduling, monitoring feedback, and continually enhancing the patient journey to ensure seamless and personalized care.
- Financial Management: Oversee the clinic's budget, control costs, and monitor revenue to ensure financial sustainability and growth, while supporting the development of financial frameworks that align with our long-term goals.
- Team Leadership: Lead, mentor, and develop administrative and support staff to maintain high performance, engagement, and morale, fostering a collaborative and supportive team environment.
- Compliance & Risk Management: Ensure adherence to healthcare regulations and safety standards while identifying and mitigating operational risks, developing compliance and risk management practices that scale with our growth.
- Process Improvement: Lead continuous improvement initiatives to create scalable, efficient processes, implementing technology and best practices that support our growth, enhancing staff productivity and patient satisfaction.
Requirements:
- Bachelor's degree in Healthcare Administration, Business Management, or a related field.
- At least 5 years of experience in healthcare or clinic operations, preferably in a physiotherapy or medical setting.
- Strong financial management skills, with experience overseeing budgets and controlling operational costs.
- Proven leadership abilities with a track record of building and developing high-performing teams.
- Knowledge of healthcare compliance and regulatory standards.
- Proficiency in EHR systems and other clinic management software.
- Exceptional communication and interpersonal skills, focusing on patient satisfaction and service excellence.
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