Patient Service Manager
1 week ago
Patient Service Manager - Clinic Operations
The Patient Service Manager is responsible for ensuring the day-to-day operations of a clinic run smoothly. This role works closely with a Clinic Director/Manager or Business Lead and may manage other administrative or support staff.
Key Responsibilities:
- Operational Excellence
- Craft an environment that warmly welcomes patients
- Efficiently handle customer and patient inquiries, as well as complaints
- Manage the reception area to provide exceptional service
- Maintain accurate Accounts Receivable records
- Timely entry and accuracy of all patient data in the Lifemark Patient System
- Submit forms to insurance companies and stakeholders on time
- Process expenses and petty cash
- Obtain and promote GMB reviews and coach staff on best practices
- Accounting controls and reporting
- Manage payroll with precision and meet deadlines
- Clinic office management and administration
- Foster adherence to company protocols
Qualifications & Core Competencies:
- A high school diploma, G.E.D., or equivalent
- Current enrolment or graduation from a college diploma program in a related field (an asset)
- Superior customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize tasks
- A self-starter with ability to work independently and collaboratively in a team environment
- Ability to work in a fast-paced environment
- Strong computer and data entry skills
- Experience in a Physiotherapy clinic (an asset)
Lifemark is an equal opportunity employer committed to accessibility and diversity. We welcome applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.
Salary Range: $65,000 - $85,000 per year, depending on experience and qualifications.
-
Patient Food Service Manager
1 month ago
Calgary, Alberta, Canada Alberta Health Services Full timeYour Opportunity:The Patient Food Service Supervisor is a key member of the Patient Food Services team at the Foothills Medical Centre. This role is responsible for coordinating day-to-day site food service activities, working closely with a dynamic team of supervisors to provide direct supervision to front-line food service staff and maintain an efficient...
-
Patient Service Coordinator
1 week ago
Calgary, Alberta, Canada Lifemark Full timeJob OverviewWe are seeking a highly organized and customer-focused Patient Service Coordinator to join our team at Lifemark Health Group in Calgary, AB.About the RoleThe Patient Service Coordinator is responsible for providing exceptional patient care and administrative support to ensure a seamless experience for our patients.Key Responsibilities:Answer...
-
Patient Service Representative
1 month ago
Calgary, Alberta, Canada Family Health Centers of San Diego Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Family Health Centers of San Diego. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesManage patient...
-
Patient Services Liaison
1 week ago
Calgary, Alberta, Canada pt Health Full timeJob DescriptionThe Patient Services Liaison role is a dynamic position that requires exceptional organizational and communication skills. As a key member of the clinic team, you will be responsible for providing administrative support to ensure seamless patient care.Responsibilities:Intake Coordination: Ensure accurate and detailed intake of patient...
-
Patient Engagement Specialist
1 week ago
Calgary, Alberta, Canada Lifemark Full timeAbout LifemarkLifemark Health Group is a leading provider of healthcare services, dedicated to delivering high-quality patient care and exceptional customer service.Job SummaryWe are seeking an experienced Patient Engagement Specialist to join our team. This role involves coordinating with patients, staff, funders, and referral sources to ensure seamless...
-
Nurse Case Manager
1 month ago
Calgary, Alberta, Canada CB Canada Full timeJob SummaryWe are seeking a skilled Nurse Case Manager to join our team at AmerisourceBergen. As a Nurse Case Manager, you will play a critical role in providing medical support to patients and healthcare providers, including education on specific diseases and therapies, and case management protocols.Key ResponsibilitiesProvide medical support to patients...
-
Patient Experience Coordinator
1 week ago
Calgary, Alberta, Canada pt Health Full timeCare Coordinator Role at Lifemark Health GroupThe Patient Experience Coordinator plays a vital role in fostering strong relationships between our clinic and its customers. This includes patients, staff, funders, and referral sources.This is achieved by providing administrative support and coordinating clinic activities with friendly, professional service to...
-
Patient Support Specialist
1 week ago
Calgary, Alberta, Canada MCD McKesson Canada Corporation La Corporation McKesson Canada Full timeResponsibilities:Liaise with the patient, insurer, and physician regarding the documentation required for maximum reimbursement coverage, including the exploration of all public and private insurers and providing employer escalations as required.Responsible for escalation management in cases where assistance beyond program scope is required.Gather all...
-
Sleep Apnea Patient Experience Manager
2 weeks ago
Calgary, Alberta, Canada Snore MD Full timeWe are seeking a highly qualified individual to join our team as a Sleep Apnea Patient Experience Manager in our West Calgary clinics.The successful candidate will be responsible for ensuring the success of Snore MD's patient experience by:Triaging patient referrals and coordinating bookingsCommunication and reporting with allied healthcare professional...
-
Patient Support Coordinator
1 week ago
Calgary, Alberta, Canada CB Canada Full timeJob Summary:A competitive salary of $60,000 - $80,000 per annum is offered for this role. AmerisourceBergen invites applications for a Patient Support Coordinator position in CB Canada.About the Role:The Patient Support Coordinator will be responsible for managing assigned projects and cases, adhering to general company processes, and providing telephone...
-
Pharmacist - Patient Care Specialist
2 weeks ago
Calgary, Alberta, Canada Safeway Full timeAbout UsSafeway is a leading grocery store chain with over 1,600 stores across Canada. We pride ourselves on delivering exceptional customer service and quality products to our communities.Job SummaryWe are seeking a skilled Pharmacist - Patient Care Specialist to join our pharmacy team in Calgary, Alberta. As a key member of our team, you will be...
-
Care Coordinator
3 weeks ago
Calgary, Alberta, Canada pt Health Full timeCare Coordinator Job DescriptionThe Care Coordinator plays a vital role in fostering strong relationships between our clinic and its customers, including patients, staff, funders, and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic, and professional service to all...
-
Patient Care Specialist
2 weeks ago
Calgary, Alberta, Canada CB Canada Full timeAt CB Canada, we are dedicated to delivering innovative solutions that make a meaningful difference in patients' lives. As a Patient Care Specialist, you will be part of a collaborative team that shares a common goal of creating healthier futures.Duties and Responsibilities:The successful candidate will be responsible for managing assigned projects and/or...
-
Patient Care Liaison
2 weeks ago
Calgary, Alberta, Canada Aurora Cannabis Full timeJob Title: Bilingual Patient Care CoordinatorAbout the Role:We are seeking a highly skilled and bilingual professional to join our Medical Sales Division as a Bilingual Patient Care Coordinator. This role will be responsible for handling inquiries, scheduling, and education for Quebec and Canadian French medical cannabis patients via telephone and email.Key...
-
Patient Care Specialist
1 week ago
Calgary, Alberta, Canada Alberta Health Services Full timeYour Opportunity:This is an exciting opportunity to provide quality patient care in a dynamic healthcare environment at the Foothills Medical Centre. The patients and families we serve include those who are waiting for transfer to an alternate level of care setting in the community and acute medicine patients.Description:As a Patient Care Specialist, you...
-
Dedicated Patient Caregiver
1 week ago
Calgary, Alberta, Canada Maple HomeCare Services Inc Full timeWe are seeking a compassionate and skilled Registered Health Care Aid to join our team at Maple HomeCare Services Inc.About the Role:This is a permanent position with an estimated salary of $45,000 per year, based on 37.5 hours of work per week. As a Registered Health Care Aid, you will play a vital role in providing high-quality patient care and support in...
-
Administrative Services Manager
4 weeks ago
Calgary, Alberta, Canada Midas Auto Service. Full timeMidas Auto Service is seeking an experienced Administrative Services Manager to oversee the day-to-day operations of our office. The ideal candidate will have a strong background in administration, excellent organizational skills, and the ability to work independently with minimal supervision.Key ResponsibilitiesReview and evaluate new administrative...
-
Calgary, Alberta, Canada Radiology Full timeJob DescriptionWe are seeking a highly experienced Director of Clinical Operations and Patient Experience to join our team at Radiology. This is a challenging and rewarding opportunity for an individual who is passionate about delivering exceptional patient care and driving business growth.The successful candidate will have a strong background in healthcare...
-
Multilingual Patient Care Coordinator
2 weeks ago
Calgary, Alberta, Canada Aurora Cannabis Full timeJob DescriptionWe are seeking a highly skilled and experienced Multilingual Patient Care Coordinator to join our Medical Sales Division at Aurora Cannabis. This role is responsible for handling inquiries, scheduling, and education for medical cannabis patients in Quebec and Canada.This position requires the ability to speak fluently in French and English, as...
-
Medical Office Receptionist
2 weeks ago
Calgary, Alberta, Canada Wellcare Medical Clinic Full timeWellcare Medical Clinic is seeking a detail-oriented and organized Medical Office Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical environment.About the Role:Provide a warm and welcoming experience for patients,...