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Administrative Support Specialist

2 months ago

Calgary, Alberta, Canada pt Health Full time
Administrative Receptionist Role

We are seeking a highly skilled Administrative Receptionist to join our team at Lifemark Health Group. As a key member of our clinic team, you will be responsible for providing exceptional customer service and administrative support to our patients and staff.

Key Responsibilities:
  • Provide warm and welcoming greetings to patients and visitors, and respond to their inquiries in a professional and courteous manner.
  • Coordinate patient intake, including data entry, scheduling appointments, and maintaining accurate medical records.
  • Assist patients with completing paperwork and ensure accurate and up-to-date information is recorded.
  • Collect payments at the time of service and track coverage for all funding streams.
  • Perform data entry and billing tasks, and coordinate courier packages and email, mail, and fax communications.
  • Provide administrative support to the Care Coordinator Manager and Clinic Director.
Qualifications & Core Competencies:
  • High School Diploma, G.E.D. or equivalent.
  • Excellent customer service skills and telephone etiquette.
  • High degree of organizational skills and ability to prioritize and multi-task.
  • Excellent communication (verbal/written) and interpersonal skills.
  • Strong computer and data entry skills.
  • Flexible and adaptable to change.
  • Experience in a Physiotherapy clinic an asset.

Lifemark Health Group is an equal opportunities employer and welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.