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Hotel Front Desk Associate

4 weeks ago

Nimpo Lake, Canada Nimpo Lake Resort Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Clerk to join our team at Nimpo Lake Resort. As a key member of our hotel operations, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Clerical Duties: Maintain an inventory of vacancies, reservations, and room assignments, and perform various administrative tasks.
  • Customer Service: Provide general information about points of interest in the area, process guests' departures, calculate charges, and receive payments.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
Work Environment

Our hotel is a dynamic and fast-paced environment that requires strong communication and problem-solving skills. If you are a team player who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.