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Hotel Front Desk Associate

1 month ago

Nimpo Lake, Canada Nimpo Lake Resort Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Nimpo Lake Resort. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
Requirements
  • Secondary (high) school graduation certificate
  • Experience an asset
  • Ability to work in a fast-paced environment
  • Excellent communication and problem-solving skills
What We Offer
  • Permanent position
  • 30 to 40 hours per week
  • English language