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Customer Service Representative

2 months ago

Prince George, British Columbia, Canada At Your Door Services Ltd Full time
Customer Service Agent Job Description

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at At Your Door Services Ltd. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise.

Key Responsibilities:
  • Provide timely and effective responses to customer inquiries via phone, email, or in-person
  • Address customer complaints and concerns in a professional and courteous manner
  • Assist clients in understanding our services and products
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on product knowledge and services to provide accurate information to customers
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving skills and ability to think critically
  • Fluency in English
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to work with a leading company in the industry