Customer Service Representative
3 days ago
Customer Service Representative
We are seeking a skilled Customer Service Representative to join our team at FortisBC. As a Customer Service Representative, you will be responsible for providing world-class customer experiences through various channels, including online chat, phone, and email.
Key Responsibilities:
- Develop knowledge and skills in customer service processes to provide exceptional experiences.
- Work to understand customer service expectations through specialized processes and channels of communication.
- Build relationships with peers and leaders through regular interactions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and growth.
- A safe, inclusive, and diverse work environment.
Requirements:
- A high school diploma or general educational development.
- A customer-centric mentality and attitude dedicated to creating memorable experiences.
- Excellent verbal and written communication skills.
- A solid multitasker who can navigate multiple computer programs.
- Exceptional problem-solving skills and the ability to ask effective questions.
Working at FortisBC:
- We are committed to Reconciliation with Indigenous Peoples and are guided by our Statement of Indigenous Principles.
- We offer a wide range of challenging opportunities in a safe, inclusive, and diverse work environment.
How to Apply:
To learn more about the recruitment process with FortisBC, please visit the You're Applying. What now? page for additional information.
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