Restaurant Operations Manager

3 weeks ago


Dieppe, Canada JESSYS PIZZA Full time
Job Summary

Jessys Pizza is seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Conduct performance reviews to evaluate employee performance and provide constructive feedback.
  • Cost products and services to ensure profitability and maintain a competitive edge.
  • Organize and maintain inventory to ensure adequate stock levels and minimize waste.
  • Ensure health and safety regulations are followed to maintain a safe working environment.
  • Negotiate with clients for catering or use of facilities to increase revenue and build relationships.
  • Participate in marketing plans and implementation to promote the restaurant and attract new customers.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure efficient and effective service delivery.
Requirements
  • 2 years to less than 3 years of experience in restaurant management.
  • Permanent employment with 30 hours per week.
  • Fluency in English.


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