Restaurant Operations Manager

4 weeks ago


Dieppe, Canada JESSYS PIZZA Full time
Job Title: Restaurant Manager

Jessys Pizza is seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Operational Management: Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Staff Supervision: Conduct performance reviews and provide guidance and support to ensure that staff members are meeting their responsibilities.
  • Inventory Management: Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
  • Customer Service: Ensure that customers receive exceptional service and that their complaints or concerns are addressed promptly and professionally.
  • Marketing and Promotion: Participate in marketing plans and implementation to promote our restaurant and attract new customers.
Requirements:
  • Education: College/CEGEP diploma or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English.
  • Work Hours: 30 hours per week.
Work Environment:

The work environment is fast-paced and physically demanding, requiring the ability to stand for extended periods and handle heavy loads. The ideal candidate will be able to work under pressure and meet tight deadlines.

Personal Suitability:
  • Accurate: Ability to maintain accurate financial records and ensure that all tasks are completed to a high standard.
  • Client Focus: Ability to provide exceptional customer service and ensure that customer complaints or concerns are addressed promptly and professionally.
  • Dependability: Ability to work independently and as part of a team, with a strong sense of responsibility and accountability.
  • Efficient Interpersonal Skills: Ability to communicate effectively with staff, customers, and suppliers, with a strong sense of empathy and understanding.
  • Excellent Oral Communication: Ability to communicate effectively with staff, customers, and suppliers, with a strong sense of clarity and precision.
  • Flexibility: Ability to adapt to changing circumstances and priorities, with a strong sense of flexibility and adaptability.
  • Organized: Ability to prioritize tasks and manage time effectively, with a strong sense of organization and planning.
  • Reliability: Ability to maintain a high level of reliability and accountability, with a strong sense of responsibility and dependability.
  • Team Player: Ability to work collaboratively with staff and other stakeholders, with a strong sense of teamwork and cooperation.


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