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Customer Service Representative

1 month ago

Peterborough, Ontario, Canada U-Haul Full time

Job Summary:

U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring their needs are met.

Key Responsibilities:

  • Assist customers with U-Haul products and services
  • Use U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer customer questions and educate them on products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane and drive a forklift
  • Participate in ongoing continuous education through U-Haul University

Requirements:

  • Valid driver's license and good driving record
  • High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear.

Physical Demands:

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and moving equipment weighing a minimum of 50 lbs.

U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a range of benefits, including paid holidays, vacation, and sick days, as well as opportunities for advancement and professional growth.