Customer Service Representative

3 weeks ago

Peterborough, Ontario, Canada Purolator Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and working collaboratively with our team to achieve our goals.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with our team to achieve our goals and objectives
  • Develop and maintain strong relationships with our clients and stakeholders
  • Stay up-to-date on company policies and procedures, as well as industry trends and developments
Requirements
  • 3-12 months of customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive hourly rate of $20.32
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A generous paid time off policy
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to our website at https://careers.purolator.com.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory.

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