System Administrator BMC

4 weeks ago


Toronto, Ontario, Canada Flexstaf IT Full time

Job Title: System Administrator BMC

Job Summary:

We are seeking a skilled System Administrator to join our team at Flexstaf IT. As a System Administrator, you will be responsible for implementing applications to support projects, departments, and organizations. You will translate business requirements into systems design and technical specifications, analyze and recommend alternatives and options for technical solutions, and provide system expertise to both functional and technical teams.

Key Responsibilities:

  • Implement applications to support projects, departments, and organizations.
  • Translate business requirements into systems design and technical specifications.
  • Analyze and recommend alternatives and options for technical solutions.
  • Provide system expertise to both functional and technical teams.
  • Provide application support to end-users by troubleshooting and correcting issues, providing training, and reporting to management.

Requirements:

  • Familiarity with troubleshooting and making minor modifications in Digital Workplace Catalog and DWP.
  • Familiarity in installing/patching ITSM (ARS AI CMDB ITSM RKM SLM) plus Smart IT and DWP & DWPC all v20.x and newer.
  • Familiarity in data configurations of ITSM (ARS AI CMDB ITSM RKM SLM) plus Smart IT and DWP & DWPC all v20.x and newer.
  • Familiarity in Smart Reporting install configurations and ability to make minor modifications.
  • Ability to review Remedy workflow via devstudio and troubleshoot performance issues including enabling various kinds of logs and identifying workflows or platform aspects from a root cause analysis.
  • Also being able to run utilities for post DB copy updates foundation data loads (manually or through DMT tool).
  • Analyzing SOAP, REST, and atrium integrator based integrations.
  • Familiarity in working with Operating system mainly Linux.
  • Experience working with support for creating tickets and providing log files etc. is key.

SPECIALTIES:

  • ITSM, BSM, SaaS, Cloud Computing, Asset, CMDB, ITIL, Workflow Discovery, Job Scheduling, Virtualization, Server Provisioning, Patch Vendor Relationship, Security Compliance, CIO Dashboards, Analytics, Mobility, and Data Center Automation.

Remote Work: No



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