Asset Management Specialist

4 weeks ago


Toronto, Ontario, Canada PeopleToGo Full time

Job Title: Asset Management Administrator


At PeopleToGo, we are seeking a highly skilled Asset Management Administrator to join our team. This role will be responsible for managing complex IT assets using the BMC Remedy Asset Management tool.


Key Responsibilities:

  • Provide consultation and assistance to the IS Department as needed.
  • Ensure all work is performed in compliance with Good Manufacturing Practice, Good Laboratory Practice, and Standard Operating Procedures.
  • Investigate, diagnose, and resolve incidents with customers.
  • Update the call tracking system in accordance with IS processes.
  • Provide customer service as outlined in the IS Service Level Agreement.


Requirements:

  • ITIL Foundation Certification or demonstrated knowledge of the ITIL Framework.
  • Minimum of 7 years combined experience in the Pharmaceutical/Process Industry, Consumer Packaged Goods, Information Systems, Project Management, or a Management Consulting Environment.
  • Excellent communications and interpersonal skills.
  • Proficient in use of office automation tools including: Word, Excel, Access, Project, Outlook.


What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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