Administrative Support Specialist
2 days ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our Ambiance Operations team at Rentokil Initial. As a key member of our team, you will provide exceptional support to our operations teams, vendors, and customers, ensuring seamless coordination and execution of projects.
About the Role:
- Process and release billing for all chargeable sales related to completed installations.
- Enter and manage sales orders, ensuring all necessary documentation is sent to branches.
- Set up customers for electronic billing (e-billing), and update in-house data base.
- Assist with resolving billing or invoice-related issues.
- Collaborate with warehouse staff on order requests and address discrepancies.
- Provide support and work closely with Ambius colleagues across Canada.
- Manage purchase orders by issuing, receiving, and processing through two systems (Coupa & NAV 13).
- Code and process accounts payable invoices.
- Coordinate with operations teams, vendors, and customers as needed.
- Assist the Support Services Manager with month-end data to meet deadlines.
- Submit required paperwork within designated timeframes.
- Support accounts receivable and collections processes when needed.
- Work with customers, managers, operations, warehouse, and sales teams to resolve billing issues and other general matters.
Requirements:
- Completion of post-secondary education (College or University).
- Preferred background in a related field of study.
- Minimum of two years of experience in an administrative position.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Experience with Coupa, NAV13, and JDE is considered an asset.
- Capable of managing multiple tasks simultaneously.
- Strong organizational skills.
- Ability to prioritize tasks and work effectively without direct supervision.
- Excellent verbal and written communication and organizational skills.
- Strong listening skills.
- Focused on quality and customer satisfaction.
- Proactive, action-oriented, and self-motivated.
- Demonstrates a strong work ethic and maintains a professional demeanor.
What We Offer:
- $60,000 - $80,000 per year, depending on experience.
- Company-paid holidays, vacation, and sick time.
- Excellent health benefits, including medical, dental, vision, and life insurance.
- Employee Assistance Program offering free counseling services and other benefits.
- Retirement Savings plan with competitive company matching contributions of 3.5%.
- Employee discounts on various products and services.
- Uniforms provided.
- Fantastic tuition reimbursement benefits and scholarship programs.
Contact Information: If you require any accommodations during the interview process, please contact our HR Department.
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