Customer Service Ambassador
2 months ago
We are seeking a talented Bilingual Customer Service Representative to join our dynamic team at Randstad in Ottawa, just west of downtown. With a passion for delivering exceptional customer experiences and a drive to make a difference every day, you will thrive in this role.
About the OpportunityThis exciting opportunity offers a chance to provide top-notch support to our clients over the phone and via email, ensuring their moving needs are met with professionalism and care. As a key member of our team, you will be an ambassador for our company values, promoting a culture of excellence and respect in all interactions.
What You Will Do- Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Maintain accurate records and documentation, ensuring seamless communication with internal teams.
- Collaborate with colleagues to share knowledge, best practices, and ideas for continuous improvement.
We offer a competitive salary, estimated at around $55,000 per year, depending on experience. In addition to a rewarding career, you will enjoy a range of benefits, including opportunities for growth and development, flexible scheduling, and a supportive work environment.
RequirementsTo succeed in this role, you will require:
- A strong commitment to customer satisfaction and a passion for delivering exceptional service.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
- Familiarity with Microsoft Office applications and ability to learn new software quickly.
- Fluency in both English and [insert second language] is essential, with a proven track record of providing bilingual support in previous roles.
If you're a motivated and customer-focused individual with a passion for making a difference, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.
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