Restaurant Operations Manager

3 weeks ago


Toronto, Ontario, Canada General Assembly Pizza Full time

Job Title: Restaurant Operations Manager

About the Role:

We are seeking a highly skilled Restaurant Operations Manager to join our team at General Assembly Pizza. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:

  • Determine the type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control, and evaluate daily operations

Requirements:

  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience
  • 5-10 people supervision
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

What We Offer:

  • A competitive salary
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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