Technical Support Professional
3 weeks ago
Optum, a global organization, offers a unique opportunity to join their team as an Associate Tech Support Analyst. This role involves delivering excellent technical support to customers, ensuring their satisfaction and loyalty to the company. Our team is guided by diversity and inclusion, and we value talented individuals who can contribute to our mission.
As a member of our team, you will have the flexibility to work remotely from anywhere within Canada. You will be responsible for responding to time-sensitive support calls that impact patient care, troubleshooting reported issues in software and operating systems, and collaborating with other teams to drive resolutions.
Key Responsibilities:
- Respond to time-sensitive support calls that impact patient care
- Scope and troubleshoot reported issues in software and operating systems
- Collaborate with other teams to drive resolutions
- Document reported incidents and scope issues accurately
Requirements:
- High School Diploma/GED or higher
- 2+ years of experience troubleshooting Windows Operating Systems, Server, and Workstation
- 2+ years of TCP/IP network operation experience
- 2+ years of Active Directory operation and troubleshooting experience
- 2+ years of customer service experience
Preferred Qualifications:
- 2-year Diploma program in Information Technology
- Windows command line, Powershell proficiency
- Detailed knowledge of TCP/IP and OSI model
- CCNA – Cisco Certified Network Associate
At Optum, we believe that everyone deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. United Health Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
-
Special Education Support Professional
3 weeks ago
Richmond, British Columbia, Canada Autism Support Network Full timeJob Title: Special Education Support ProfessionalAt the Autism Support Network, we are seeking a dedicated and compassionate Special Education Support Professional to join our team. As a Special Education Support Professional, you will work closely with students who have autism, providing individualized support to help them develop life skills and achieve...
-
**Technical Support Specialist**
3 weeks ago
Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at WhiteWater West Industries Ltd.About the RoleThis IT Help Desk Professional position is responsible for providing exceptional technical support to our employees, ensuring a seamless and efficient user experience.Key ResponsibilitiesProvide technical assistance to...
-
Technical Support Specialist
2 weeks ago
Richmond, British Columbia, Canada InfoSpec Systems Inc. Full timeJob Description:We are seeking a skilled Technical Support Specialist to join our team at InfoSpec Systems Inc. as a Help Desk Technician.About the Job:This is a full-time position requiring 1 year to less than 2 years of experience in a call centre environment, providing top-notch technical support to clients on-site.Key Responsibilities:To provide timely...
-
Technical Support Analyst
2 weeks ago
Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full timeJob Title: Technical Support Analyst - IT ExpertWe are seeking an experienced Technical Support Analyst to join our team at WhiteWater West Industries Ltd. as a key member of our IT department.Estimated Salary: $60,000 - $80,000 per yearAbout the JobThe Technical Support Analyst will provide technical assistance and support to employees and users, ensuring...
-
Technical Support Specialist
2 weeks ago
Richmond, British Columbia, Canada InfoSpec Systems Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at InfoSpec Systems Inc. This role will be responsible for providing exceptional technical support to our customers, ensuring they receive timely and effective solutions to their issues.Key ResponsibilitiesProvide technical support via phone, email, or in-person to...
-
Technical Solutions Professional
4 weeks ago
Richmond, British Columbia, Canada Tungsten Assets Management Inc. Full timeTungsten Assets Management Inc. Job PostingAs a Technical Solutions Professional, you will play a vital role in the development and implementation of information systems business solutions.Work Setting:Help deskOffice buildingKey Responsibilities:Design, develop, and implement information systems business solutionsAssess physical and technical security risks...
-
Marketing Support Professional
6 days ago
Richmond, British Columbia, Canada LIUYISHOU INTERNATIONAL MANAGEMENT COMPANY (CANADA) LTD. Full timeWe are seeking a highly motivated and detail-oriented Marketing Support Professional to join our team at LIUYISHOU INTERNATIONAL MANAGEMENT COMPANY (CANADA) LTD.As a Marketing Support Professional, you will be responsible for providing administrative support to our marketing department, including tasks such as data entry, email management, and document...
-
Care Professional for Individuals with Autism
2 weeks ago
Richmond, British Columbia, Canada Autism Support Network Full timeThe Autism Support Network is seeking a dedicated and compassionate Care Professional to join our team.Job DescriptionWe are looking for a skilled and experienced individual to provide high-quality support to clients with autism.About the Role:Job Type: Part-time, TemporaireHours of Work: 2 to 20 hours per weekLanguage of Work: EnglishResponsibilities:Assist...
-
Technical Support Specialist
2 weeks ago
Richmond, British Columbia, Canada InfoSpec Systems Inc. Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our InfoSpec Systems Inc. team.Job Description:This role involves providing top-notch technical support to our clients, ensuring their IT infrastructure is running smoothly and efficiently.Key Responsibilities:Help Desk Operations: Respond to and resolve technical issues via...
-
Technical Support Specialist
2 weeks ago
Richmond, British Columbia, Canada Semtech Full timeJob OverviewSemtech's Customer Experience Technical Support Team for Routers and Gateways is seeking a highly skilled Technical Support Specialist to join our team in Richmond, BC.About the RoleWe are looking for an experienced professional with a strong networking background to troubleshoot complex technical issues, collaborate with product development...
-
Technical Support Specialist
2 weeks ago
Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at WhiteWater West Industries Ltd. This permanent position offers an exciting opportunity to work in a fast-paced environment and contribute to the success of our organization.
-
Technical Support Specialist
2 weeks ago
Richmond, British Columbia, Canada Semtech Full timeJob DescriptionThis role involves providing technical support to customers and internal teams at Semtech. The successful candidate will collaborate with product development engineers to investigate and resolve hardware and software issues, update the Knowledge Base, and provide direct feedback on customer experiences.
-
Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full timeJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at WhiteWater West Industries Ltd. As a key member of our IT department, you will be responsible for providing exceptional technical support and services to our employees.About the RoleThis is a permanent position with an estimated salary of $60,000 - $80,000 per year,...
-
Administrative Support Professional
3 weeks ago
Richmond, British Columbia, Canada One Classic Auto Full timeJob Summary:We are seeking an Administrative Support Professional to join our team at One Classic Auto. The successful candidate will be responsible for providing administrative support to our staff, ensuring the smooth operation of our office.Key Responsibilities:Administrative Tasks: Open and distribute mail, maintain office supplies, and arrange travel...
-
Technical Support Analyst
2 weeks ago
Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full timeWe are seeking a highly skilled Technical Support Analyst to join our team at WhiteWater West Industries Ltd.Job DescriptionThis permanent role offers an estimated salary of $55,000 - $65,000 per year, depending on experience. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our users, ensuring the...
-
Sales Support Professional
3 weeks ago
Richmond, British Columbia, Canada Vent Kings Full timeAt Vent Kings, we are seeking a highly organized and customer-focused Sales Support Professional to manage our office administrative tasks and provide exceptional customer service. This role is ideal for an individual who is proficient in MS Excel, MS Windows, and MS Word, and has excellent oral and written communication skills. Key...
-
Caregiving Professional
3 weeks ago
Richmond, British Columbia, Canada Ana's Care and Home Support LTD Full timeWe are seeking a compassionate and reliable Caregiving Professional to join our team at Ana's Care and Home Support LTD. The successful candidate will provide exceptional personal support and care to our clients, assisting them with daily living activities and promoting their independence.Key Responsibilities:Administering personal care, including...
-
Richmond, British Columbia, Canada GAT Airline Ground Support Full timeAbout GAT Airline Ground SupportGAT is a leading provider of ground services to the airline industry, with a strong commitment to quality and safety. Our team is dedicated to delivering exceptional service to our customers, while maintaining a safe and efficient work environment.Job SummaryWe are seeking an experienced Equipment Mechanic Specialist to join...
-
Technical Support Specialist
3 days ago
Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at WhiteWater West Industries Ltd. in Burnaby, BC.About the RoleThis is a permanent position offering 30 to 40 hours of work per week. The ideal candidate will have a college diploma or equivalent and 2 years of experience in technical support.Key...
-
Technical Support Specialist
1 month ago
Richmond, British Columbia, Canada Optum Full timeOptum Care Delivery ExpertAt Optum, we're dedicated to delivering care that improves health outcomes for millions of people around the world. As an Optum Care Delivery Expert, you'll play a critical role in connecting people with the care, pharmacy benefits, data, and resources they need to live healthier lives.Key Responsibilities:- Respond to...