Technical Support Analyst

1 week ago


Richmond, British Columbia, Canada WhiteWater West Industries Ltd. Full time

We are seeking a highly skilled Technical Support Analyst to join our team at WhiteWater West Industries Ltd.

Job Description

This permanent role offers an estimated salary of $55,000 - $65,000 per year, depending on experience. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our users, ensuring the smooth operation of our computer networks and systems.

Key Responsibilities:

  • Provide timely and effective technical support to users experiencing difficulties with computer systems and networks
  • Maintain accurate records of problems and solutions
  • Collaborate with other technical teams to resolve complex technical issues
  • Participate in the development and implementation of technical procedures and documentation
  • Stay up-to-date with new technologies and trends in IT

Requirements:

  • Diploma or degree in Computer Science, Information Technology, or related field
  • Minimum 2 years of experience in a technical support role
  • Strong knowledge of computer hardware, software, and networking fundamentals
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for career growth and advancement

About Us:

WhiteWater West Industries Ltd. is a leading manufacturer of water park attractions and ride equipment. We are committed to delivering high-quality products and exceptional customer service.



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