Technical Support Analyst
1 week ago
We are seeking a highly skilled Technical Support Analyst to join our team at WhiteWater West Industries Ltd.
Job DescriptionThis permanent role offers an estimated salary of $55,000 - $65,000 per year, depending on experience. As a Technical Support Analyst, you will be responsible for providing technical assistance and support to our users, ensuring the smooth operation of our computer networks and systems.
Key Responsibilities:
- Provide timely and effective technical support to users experiencing difficulties with computer systems and networks
- Maintain accurate records of problems and solutions
- Collaborate with other technical teams to resolve complex technical issues
- Participate in the development and implementation of technical procedures and documentation
- Stay up-to-date with new technologies and trends in IT
Requirements:
- Diploma or degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in a technical support role
- Strong knowledge of computer hardware, software, and networking fundamentals
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
Benefits:
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- Collaborative and dynamic work environment
- Opportunities for career growth and advancement
About Us:
WhiteWater West Industries Ltd. is a leading manufacturer of water park attractions and ride equipment. We are committed to delivering high-quality products and exceptional customer service.
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