Strategic Enterprise Productivity Manager

5 days ago

Old Toronto, Canada Manulife Full time
AVP - Enterprise Productivity Transformation

The AVP of Enterprise Productivity Transformation is a key leadership role within Manulife that will lead and be responsible for large transformational initiatives that deliver significant expense savings. Reporting to the Vice President, Global Head of Enterprise Productivity Management, the role will focus primarily on transformation techniques to deliver balanced improvement in efficiency, cost reduction, scalability, and/or integration of business units or capabilities across the enterprise.

Key Responsibilities:

  • Partner with segments and functions to identify and deliver on initiatives required to achieve efficiency targets, underpinning Manulife's dedication to a better cost-efficiency ratio.
  • Ensure transformation initiatives are aligned with corporate and business strategy, transforming business units, and achieving cost reductions.
  • Lead transformation initiatives, reporting on schedule, budget, scope, quality, risks, and benefit realization.
  • Provide visibility and clarity on progress and financial performance of transformation initiatives.
  • Develop and implement transformation recommendations, providing direction and consultancy to business leaders and project teams.
  • Establish measurable results, performance metrics, and KPIs, while maintaining industry knowledge and regulatory compliance.
  • Communicate transformation project progress, securing support from collaborators, customers, and team members, and implementing frameworks for continuous improvement.

Requirements:

  • 10+ years of experience in Consulting, Business Process Transformation, and driving large-scale change initiatives, with good exposure to the Financial Services industry.
  • Master or Bachelor degree, with experience driving transformation in operations, technology, and other functions.
  • Knowledge of transformation techniques and methodologies, including Operating Model Design, Six Sigma, and Agile.
  • Extensive experience in driving operating model changes, process optimization, location optimization, and knowledge of the latest technology developments.

About Manulife:

Manulife is a leading international financial services provider, helping people make their decisions easier and lives better. We strive to attract, develop, and retain a diverse workforce, fostering an inclusive work environment that values cultures and individuals.

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