Customer Experience Director

3 days ago


Calgary, Alberta, Canada Four20 Premium Market Full time
Job Summary

We are seeking a Customer Experience Director to join our team at Four20 Premium Market. In this role, you will be responsible for delivering an unparalleled customer experience, fostering a positive work environment, and contributing to the growth and development of our company.

Key Responsibilities
  • Develop and implement customer service strategies to improve customer satisfaction
  • Manage store operations, including staffing, inventory management, and visual merchandising
  • Collaborate with other departments to achieve business objectives
Requirements
  • Post-secondary education in a related field (e.g. business, marketing)
  • 5+ years of retail or customer service experience
  • Proven track record of success in customer-facing roles
Compensation
  • Hourly rate: $17.00-$25.00 per hour
  • Bonus pay for meeting performance targets
  • Extended health care benefits
  • Store discount program


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