Customer Experience Ambassador

3 weeks ago


Calgary, Alberta, Canada Four20 Premium Market Full time
About Us
At Four20 Premium Market, we're dedicated to creating a welcoming environment for our customers. We believe in fostering strong relationships and sharing knowledge with the community.

We're looking for passionate individuals who can contribute to our growing company and cannabis culture by being their authentic selves. Our goal is to provide exceptional customer experiences and education, ensuring our customers are aware of ever-changing product formats and innovation.

How We Work Together
We value responsibility, inclusivity, and a willingness to learn. We recognize passion, expertise, and a commitment to delivering an unparalleled in-store experience through exceptional care and expertise.

Key Responsibilities
• Be a kind and decent human being, promoting a safe and inclusive environment
• Provide outstanding customer service by building baskets based on customers' needs and recommendations
• Work collaboratively as a team, contributing to our FOUR20 culture and ensuring a safe space for all customers and employees
• Manage POS systems for transactions: sales, voids, discounts, and promotions
• Responsible for open and close procedures of the store
• Be problem solvers: flexible with unforeseen situations and resolve any issues promptly and professionally
• Maintain accurate inventory counts and reporting
• Adhere to all regulatory guidelines, company policies, and procedures

Requirements
• Must be of legal age and hold a license in the province of the position
• Retail and customer service experience
• Familiarity with point-of-sale (POS) systems
• Time management skills: ability to manage and prioritize multiple tasks
• Eager to learn and develop
• Ability to work at multiple locations will allow for more hours and development
• Flexible schedule, including evenings, weekends, and holidays
• Must be able to stand for long periods of time
• Must be physically able to pull, push, and carry up to 25 lbs

What We Offer
• Competitive salary from $17.00 per hour
• Bonus pay
• Extended health care
• Store discount
• Day shift, night shift, and weekend schedules available

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