Customer Experience Director

{"Job Summary">Reporting to the Director, Client Care, the ideal candidate will be responsible for driving customer satisfaction initiatives and developing strategies to enhance the customer journey."}

At Neo Financial, we're building a more rewarding financial experience for all Canadians. As a rapidly expanding tech startup, life at Neo is demanding, exhilarating, and not for everyone.We recruit, hire, and build our company culture around high-performing people who make Neo a workplace with passion and purpose.LinkedIn's Top Startup in Canada for 2022...

About the JobAs a Customer Experience Director at Michaels, you will be responsible for delivering exceptional customer experiences in our stores. This role involves leading front-end operations and ensuring that our brand promises are met.Key ResponsibilitiesAssist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and...

At Neo Financial, we're transforming the customer experience in financial services. As a forward-thinking organization, we're committed to delivering exceptional service and building long-term relationships with our customers.The RoleWe're seeking an experienced Strategic Director of Omnichannel Customer Experience to join our team. In this role, you'll be...

Company Overview">The Executive Director plays a pivotal role in collaborating with the Artistic Director to drive the organization's vision, serving as the Chief Executive Officer accountable to the Board of Directors for all operations.This leadership position requires a highly motivated and self-directed professional with versatile skills to manage...

Job OverviewThe Executive Director is responsible for leading the organization in collaboration with the Artistic Director and serving as the Chief Executive Officer accountable to the Board of Directors for all operations of the CIVIC.This role requires a highly motivated, passionate, self-directed professional with multi-faceted skills to manage a wide...

Company OverviewWe are a dynamic organization, dedicated to driving our mission forward. Our team is seeking an experienced Executive Director to lead our organization and collaborate with our Artistic Director.SalaryThe estimated salary for this position is $100,000 - $120,000 per annum, depending on experience.Job DescriptionLead the Organization: As the...

We are seeking an experienced Executive Director to lead our organization forward.The ideal candidate will possess strong leadership skills, including the ability to manage a wide range of roles and responsibilities in a small non-profit arts organization.Key Responsibilities:Lead the organization as Chief Executive Officer responsible for all...

Job Title: Director of Resident ExperienceWe are seeking a highly motivated and experienced Director of Resident Experience to lead our Health & Wellness program at Aspen Heights Retirement Residence in Calgary.This is an exciting opportunity for a dynamic professional to develop and implement a comprehensive activity program that enhances the lives of our...

Aurora Cannabis is seeking a highly skilled and experienced individual to fill the role of Manager, Client Care.Job Summary:The Manager, Client Care will be responsible for strategizing and implementing initiatives to enhance the customer journey, reduce churn, and improve overall customer satisfaction.Key Responsibilities:Oversee and manage customer support...

Customer Experience Leadership Role at Neo FinancialAt Neo Financial, we're dedicated to transforming financial services for Canadians. As the Head of Customer Experience & Engagement, you'll play a pivotal role in delivering an exceptional experience to our customers at every interaction. Your mission will be to create an environment where team members...

Company Overview:Boston Pizza International Inc is a leading casual dining restaurant in Canada, with over 50 years of experience and a commitment to excellence.Salary:The estimated salary for this position varies depending on experience, but ranges from $60,000 to $80,000 per year.Job Description:A Guest Experience Director at Boston Pizza assists the...

All Seniors Care Living Centres is seeking an experienced Health and Wellness Director to oversee the development and implementation of a comprehensive activity program for its residents. This is a salaried position with a competitive annual salary of $**85,000-$110,000**, depending on experience.Job Description:The Health and Wellness Director will provide...

About All Seniors Care Living CentresWe are a leading provider of seniors care living centres, dedicated to delivering exceptional care and services to our residents.Our Calgary location is currently seeking a skilled Director of Resident Experience to lead the Health & Wellness program, ensuring a comprehensive and activating experience for each...

At Rogers Communications, we are dedicated to delivering exceptional service to our business customers. As a Customer Experience Coordinator for Business Operations, you will play a critical role in ensuring seamless delivery of our products and services.With a strong focus on customer satisfaction, you will be responsible for managing orders, resolving...

We are seeking a Sales and Customer Service Director to lead our team in Calgary, Canada. In this role, you will be responsible for the overall operations and management of the store, ensuring excellent customer service and profitability.Key Responsibilities:Develop and implement sales strategies to achieve revenue targets.Monitor inventory levels and manage...

About TIMBER MARTTIMBER MART is the largest national member-owned buying group in Canada for independent entrepreneurs, offering a menu of competitive buying programs, comprehensive marketing services, and personalized support to drive business success.Job SummaryThe Regional Director of Member Services plays a key role in ensuring the best use of resources...

Overview:MNP Community & Sport Centre seeks an experienced Marketing and Guest Experience Director to lead our team in delivering exceptional experiences for our members. This role is responsible for driving membership growth, retention, and sales through innovative marketing strategies, customer engagement, and partnership development.About the Role:The...

About the RoleWe are seeking a highly skilled Water Sales and Support Consultant to join our team at Trail Appliances Ltd.As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experience to our valued clients. This role requires strong communication skills, a customer-focused mindset, and a...

Customer Experience SpecialistAt Direct Energy, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Experience Specialist, you'll play a vital role in helping us achieve this goal.Key ResponsibilitiesAs a Customer Experience Specialist, you'll be responsible for conducting in-depth analysis of...