Customer Experience Associate

2 months ago


Calgary, Alberta, Canada TD Bank Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities

  • Provide personalized service to customers, responding to their inquiries and resolving their concerns in a timely and professional manner.
  • Process a variety of financial transactions, including deposits, withdrawals, and bill payments, in an accurate and efficient manner.
  • Assist customers with opening new accounts, applying for loans, and other financial products and services.
  • Work collaboratively with colleagues to achieve business objectives and support the achievement of sales goals.

Requirements

  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

About TD Bank

TD Bank is one of the world's leading global financial institutions, serving over 27 million households and businesses in Canada, the United States, and around the world. We are committed to delivering legendary customer experiences and building a better bank for our customers, colleagues, and communities.



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