Section Director
2 weeks ago
About the Role:
As a Section Director - Investment Operations, you will be responsible for leading a team of +/- 15 auxiliary employees responsible for account opening and documentation management. You will play a leadership role by ensuring the smooth running of operations, ensuring timely and efficient handling of files and mobilizing your team members.
Key Responsibilities:
* Mobilize and manage human resources to ensure the achievement of the business plan
* Ensure the workflow of your section to meet service productivity and quality objectives, and their compliance with policies, standards and procedures
* Monitor support activities and implement controls to maximize the efficiency and quality of operations, while contributing to their evolution
* Conduct or oversee various analyses, research or special projects that have a significant impact on the profitability and efficiency of the Bank
* Establish and maintain effective communications with the various stakeholders involved in the activities of the Section
* Ensure the development and updating of employees' knowledge through personalized coaching
* Implement and monitor development plans
About the Team:
You will be part of a large team of +/- 40 colleagues and report to the Director, Account opening & Documentation management, Investment Operations. Our team stands out for its dynamism, collaboration between peers and the business line as well as the desire to serve the client well.
What We Offer:
* A dynamic work environment and cutting-edge collaboration tools
* Opportunities for professional growth and development
* A competitive compensation package and a wide range of flexible benefits to help promote your wellbeing and that of your family
* A commitment to diversity, equity, and inclusion
Requirements:
* Industry-related bachelor's degree and 4 years of relevant experience OR Master's degree and 2 years of experience OR University certificate and 6 years of relevant experience
* Experience in people management and coaching
* Experience in banking and investment is essential
* Ability to plan and organize work according to volume, resources and priorities
* Knowledge of investment products and brokerage accounts is desirable
* Experience in process and operations optimization is a strong asset
Languages: French
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