Customer Service Representative
2 days ago
We are seeking a skilled Customer Service Representative to join our team at UFT CAN. INC.
Job SummaryThe successful candidate will possess excellent communication skills, the ability to work under pressure, and a strong attention to detail.
In this role, you will provide exceptional customer service, troubleshoot technical issues, and resolve problems in a fast-paced environment.
Key Responsibilities- Provide timely and effective support to customers via phone, email, or chat
- Respond to inquiries, resolve complaints, and escalate complex issues as needed
- Collaborate with internal teams to resolve technical issues and improve processes
- Maintain accurate records of customer interactions and issue resolutions
- Bachelor's degree in a related field or equivalent experience
- 1-2 years of experience in a customer-facing role, preferably in a technical support environment
- Excellent written and verbal communication skills
- Ability to multitask, prioritize tasks, and work effectively in a team
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
- Night shift premium
- Permanent work arrangement
- English language requirement
- 40-44 hours per week
Salary: $50,000 - $60,000 per year
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