Customer Service Representative

3 weeks ago


Brantford, Ontario, Canada Savers Full time

About Us

Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you will be responsible for providing excellent customer service, handling customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities

  • Provide exceptional customer service and ensure a positive shopping experience for customers.
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with the sales team to achieve sales goals and objectives.
  • Participate in visual merchandising and store displays to create an engaging shopping environment.
  • Perform opening and closing duties, including counting tills and securing the store.

What We Offer

  • Comprehensive onboarding and training program.
  • Opportunities for career growth and development.
  • Competitive compensation and benefits package.
  • A fun and dynamic work environment.

Why Work for Us

Savers is committed to creating a positive and inclusive work environment that values diversity and promotes equality. We offer a range of benefits and perks, including comprehensive health and dental insurance, a 401(k) plan, and a generous paid time off policy.



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