Technical Business Solutions Strategist
3 weeks ago
Succeed with VERB Interactive as a Technical Business Solutions Strategist. We are a digital marketing and technology agency with a passion for exceeding expectations and delivering innovative web solutions.
Key Responsibilities:
We seek a skilled Technical Business Solutions Strategist to collaborate with internal and external stakeholders, analyze needs, and align strategic goals. Your expertise in web development and CMS will be invaluable in driving business growth.
What You'll Do:
- Apply business acumen to discover web solutions that meet clients' needs
- Perform fit-gap analysis to map "as-is" and "to-be" process flows
- Define configuration specifications and business analysis requirements
- Ensure features and functions meet agreed-upon specifications through quality assurance
- Write and execute functional test scripts, create test plans, and document results
- Author and update internal and external documentation and deliver technical requirements
- Create process models, specifications, diagrams, and charts for developers and project teams
- Craft requirement documents with technical specifications and user stories
- Produce detailed design documentation and data mapping
- Contribute to continuous improvement initiatives within the Project Delivery team
- Act as a project expert with in-depth knowledge of the service offering
- Advocate for clients and manage internal communications throughout the project lifecycle
- Translate conceptual customer requirements into functional requirements
- Collaborate with project sponsors to determine project scope and vision
- Conduct interviews to gather customer requirements
- Communicate changes, enhancements, and modifications of business requirements to stakeholders
- Work closely with Project Managers and Account Directors to ensure total service delivery excellence
Requirements:
- 3+ years of technical business analysis experience
- Post-secondary education in project management, computer science, business, or equivalent experience
- Desirable certifications: PMI Agile Certified Practitioner, Business Analysis Certificate, ITIL V3 Foundation
- Working knowledge of postman scripts, web sequence diagrams, UML diagrams, and Swagger
- Experience developing requirements, user cases, and user stories
- Experience implementing Agile project management methodologies
- Experience working within a CMS (Wordpress, Drupal)
- Knowledge of project delivery processes (Discover, Definition, Design, Develop, Deploy)
- Familiarity with Atlassian Suite of products
- Strong attention to detail
- Excellent written and verbal communication skills
- Highly organized with the ability to function in a fast-paced business environment
Benefits:
Enjoy a comprehensive benefits package with VERB Interactive, including 100% premium share for Group Health Insurance, wellness spending accounts, company matching RRSP program, and more. We value work-life balance and offer remote and flexible work arrangements, transit and fitness discounts, and recreational sports teams. Our learning and development opportunities will help you grow professionally and personally.
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